Welcome to
Safford Volkswagen of Fredericksburg

Outstanding service department! Ms Pam Willis and her service techs always do a superb job on my vehicles. They listen to my concerns and they note items I need to be aware of while they perform preventive maintenance on my vehicles. They know that I rely on my vehicles - I've been a customer here for 22 years. I drive 90 miles one way to get to this location and pass by at least 4 other VW dealers as I drive the distance. Ms Pam Willis and her techs have earned my loyalty by earning my trust. I've purchased 3 VWs here over 22 years and I'll keep buying my VWs here.

I brought to them an odd problem where most of the lights on only the right side had stopped working. They fixed it same day, though they were a bit delayed because they were busy. They were friendly abd courteous, though I felt tge repair was needlessly expensive. But that’s a Volkswagen design problem and not their fault.

They made the car purchase process very easy and didn’t play any games. Very straight forward.

The staff was very considerate and willing to work with me. There wasn’t any of the usual games some dealerships try and play, they were up front and honest. From salesmen to the managers, all around great staff.

Excellent service from our service writer Sara. She provided top notch service. She was polite and professional.

My experience Safford Volkswagen was fantastic! Pamela did an outstanding job coordinating my car inspection.

Bought my car in 2017 and it’s by far been the best experience. From sale to maintenance!

Great Customer Service would highly recommend to anyone wanting to get their car repaired Bob was great

Excellent!! Very prompt, polite and respectful of my vehicle. Communicated well Highly recommend to take your vehicle to

Great service and was on top of everything gave me the deal I wanted wyatt was great highly recommended

Very easy. They told me what they were going to do. Told me how much and then they did it! Seems simple but it isn’t always like that any more. Glad to know that Stafford VW can come thru!

Good efficient service. Very friendly and competent staff. These folks have been great dealing with some technical problems in a previous model.

Sam and Chris were both amazing!! Definitely will recommend Sam to anyone that is looking for a car. Chris is an awesome Manager as well.

Safford always provides excellent customer service! My experience with them is top notch and I will recommend them to my family and friends.

Service department is always available and there is good communication from them while the vehicle is being work on. Work to be needed is well documented.

Good service, nice waiting room and convenient. Have been dealing with this dealership for several years and am satisfied

I think they are top notch. Vanessa the salesperson and Vanessa from financing were terrific

Pam, our service representative was very helpful. Our vehicle was ready when it was promised to be.

The service tech Sara was very professional, the most polite I have dealt with. IAM sure Sara is an asset to the service team and the company. In the current environment of today IAM sure it is difficult to find motivated people. I am retired, during my working career the company would sometimes give a little something to the employees it was greatly appreciated. You may want to consider doing the same for your outstanding employees if you do not already do so. Jackie the lady who checked me out was also very very polite.

Excellent service. Friendly environment. Very clean space. I am very satisfied. I will recommend them to my family

The sales and finance teams were extremely helpful and professional. It was the best and easiest experience I have ever had purchasing a car.

Friendly, willing to go the extra mile. Vanessa was very thorough and was the queen of follow up.

Easy appointments, quick in and out and very knowledgeable advisors and techs. Car was washed and returned very clean, no oil smudges or fingerprints. Very trustworthy

Very ñice people there....my car was completed in the time they quoted and also my bill...I will definitely go back....Thank you very much

Fantastic service! Very nice people and very honest!!! Very fast. I recommend them highly.. I would definitely buy my next car from them. I have never had a bad experience with them